Frequently Asked Questions
Everything you need to know about your hair and skin care journey.
When can I expect to see results from the hair growth oils?
Consistency is key. Most customers begin to see noticeable improvements in hair thickness and scalp health within 4 to 8 weeks of regular use.
Are Bask and Lather products safe for color-treated hair?
Yes, our products are formulated with natural ingredients and are free from harsh sulfates, making them safe for color-treated, chemically processed, and natural hair types.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days to process and 2-4 business days for delivery, depending on your location within the United States.
Do you offer international shipping?
Yes, we ship our beauty products worldwide. International shipping times vary by country and typically range from 7-21 business days.
What is your return policy?
Due to the nature of our personal care products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all our formulas are 100% cruelty-free and we do not test on animals.